Phone, Email and Web Services
Location: Basement of the Social Sciences Building, Room 0025
CTS supports a variety of services for faculty and students. The best way to keep abreast of what is available is to visit CTS online. The CTS helpdesk is responsible for classroom technology services and public labs, and for maintaining computer hardware and networks access across the Purchase campus. CTS also offers technical support for computer-related problems to faculty, staff, and students.
- First two weeks of the semester: Mon.–Thurs., 8 a.m.–9:45 p.m. and Fri., 8 a.m.–5:45 p.m.
- Remainder of the semester: Mon.–Thurs., 8 a.m.–7:45 p.m. and Fri., 8 a.m.–4:45 p.m.
- When classes are not in session: Mon.–Fri., 8 a.m.–4:45 p.m.
The campus area code is 914 and first three digits of on-campus numbers are 251. To make an on-campus call, dial the last four digits of the telephone number. To call off-campus, dial “9” first.
|Purchase College Email|
Purchase College email accounts are automatically created for new faculty and staff after their information is entered into the Banner system. Normally, that happens when the Personnel Action Form (PAF)—the document authorizing their appointment at Purchase College—has been completed and signed by the president. (For volunteers, Research Foundation, Purchase College Association, and other non–New York State employees, a supervisor in the sponsoring office must create a Personnel Data Sheet or P-Dash form for the individual. The P-Dash form appears on the HRETS main menu.)
To activate your email account:
Your Purchase College email account is:
You can use your Purchase email account from any computer with an internet connection and a standard web browser by going to “Email” under “Quick Links” on the faculty/staff portal. You can also access your account via the “Email” link in the footer of each page on the college website. From your campus desktop, you will be provided with Microsoft Outlook, a full-featured mail/calendar/task application that is part of the Microsoft Office suite. After you have activated your account, you will be notified by CTS via email when it is time to change your password (required every 90 days for security purposes).
|Email distribution lists|
All Purchase email distribution lists can be used from any email account, on or off campus, using the format List.Name@purchase.edu. CTS automatically creates an email distribution list for each class each semester, with the faculty member as the list manager. Three semesters of lists are available: past, present, and future. The format for these lists is:
|Faculty/Staff Portal and myHeliotrope|
|The faculty/staff portal includes links to the myHeliotrope Banner information system and numerous self-service applications—where you can do everything from changing your email password to viewing your class lists and submitting your grades. Your user name and password for myHeliotrope and other password-protected information are the same as your Purchase College email address and password; the domain is tnt_lan and your user ID is generally firstname.lastname (e.g., John.Doe).|
|Computer Support Services for Faculty|
|During its regular business hours, the CTS helpdesk can assist with any computing issues you may have. Please use the CTS Work Order System to request support services for your office desktop computer. The college provides access to Microsoft Office products for your desktop computer, along with antivirus software, concurrent-use licenses for such commonly used software as Adobe Creative Suite and SPSS, and home directory space on the server.|
|Classroom Technology Services|
|Instructional Technology Advisory Committee (ITAC)|
The Instructional Technology Advisory Committee (ITAC) advises the directors of the Teaching, Learning, and Technology Center (TLTC), the Library, and Campus Technology Services (CTS) on all matters relating to the integration of technology throughout the curriculum. ITAC’s mission is to support the adoption of innovative, effective, and student-centered instructional approaches as pedagogy evolves in the digital age.
The scope of these advisory efforts includes:
The ITAC membership and committee documents can be accessed on the ITAC SharePoint site. A list of all computer labs managed and operated by CTS is available in the CTS Knowledge Base on the SharePoint site.
|Faculty Webpages (Profiles)|
The 2017 major redesign of the Purchase website, together with the new content management system, provides a robust and easy-to-use solution for faculty members to maintain a Purchase-affiliated web presence.
A basic faculty profile is created by the Office of the Provost and Academic Affairs when notified by the school or conservatory about the faculty member’s hiring. It contains basic information provided by the faculty member’s “home” school or conservatory (or by the Library for librarians, Physical Education for PED lecturers). This basic information is centrally maintained:
The board-of-study coordinator designation for each program, dates of official leaves, and Chancellor‘s Awards for Excellence are also added when applicable and are centrally maintained.
These data, some of which flow automatically into the website’s faculty lists and College Catalog, are not editable by the faculty member. If a correction or update is needed, please email the director of communications for academic affairs.
After you have activated your Purchase email account, you can add (and change) your photograph, contact information, office hours, biographical narrative, courses taught, publications, exhibitions, recordings, awards, etc., on your faculty profile. User instructions are available on the CMS help site. Faculty members are asked to review the campus Editorial Style Guide (in particular, People and Titles in the Academic Terms and Usage section) before preparing narrative text for their faculty profile.
|File, Web, and Database Space|
Every faculty member and student can set up his or her own web and database spaces. Students can obtain a home directory via a self-service application; faculty members automatically have a home directory for files.
There is a self-service application you can use to obtain a home directory for yourself on the file server, and you can access your home directory from anywhere using the college’s Virtual Private Network (VPN). Contact CTS to get started.
There is also an FTP service for transferring materials from off site. At this time, there is no upper limit on the amount of material you can store in your home directory. This service is available to all Purchase faculty and students. Using this same self-service application, you can obtain web publishing space and MySql database space if you wish.
Documentation and how-to steps are available in the CTS Knowledge Base.