Most equipment can be borrowed at any time for a period of one week.  We do our best to accommodate all requests - including the last-minute ones.  However, we would encourage you to reserve the equipment in advance to increase the likelihood of it being available when you need it.  Your reserved equipment can be picked up and returned at the CTS Helpdesk (Social Sciences Room 0025) anytime during our normal business hours.  We have a limited supply, so if you are unable to pick up your equipment by the specified date, please call and let us know.  We will be happy to hold it an extra day, but if we don’t hear from you, the equipment will have to be returned to the loan pool and a new request submitted if you still want to borrow the equipment.  

Please note that CTS may decline or cancel requests for a variety of reasons including previous reservations on record,  lost or broken equipment, late returns, or any other reason.  

All electronic communications for equipment requests from CTS are done through the CTS Work Order System and will appear in your Purchase email account Inbox from “Do Not Reply - Purchase College Work Order System <purchase.do.not.reply@purchase.edu> ” with the subject line “CTS Work Order Status Report.”

For a full explanation of the Equipment Loans Policy, please see the Policy Page.

Faculty:  Please refer to the CTS Classroom Technology Services page for instructions on submitting classroom equipment requests.

All equipment is bar-coded.  Items returned after the due date may result in a late fee, a charge or hold being placed on your account, and denial of future equipment requests until fees are paid.  Fee amounts are at the discretion of CTS and subject to change without notice.  Any broken, lost or missing components or accessories will result in a charge/hold being placed on your account for the dollar amount of the replacement item.

CTS no longer accepts payments for late fees or equipment replacement fees.  The charges are added to your student bill and all payments will need to be made online through the myHeliotrope link on the campus Portal Page.  The area to go to in myHeliotrope is Student>Student Account>Payment Center.  Please let Student Financial Services or CTS know once payment is made so the money can be applied to the proper account.  Be aware that you cannot loan equipment again until the fees are paid.  This also applies to requested increases in print management funds for the CTS managed computer labs.