Location

The TAO is located on the first floor of the Library near the Reference Desk and the faculty publications shelf.

Priority should be given to students who need to use the specific software programs or equipment housed in the TAO. For general computing or printing, please use one of the Library’s public computer labs (DMZ commons, DMZ 1015A, 1015B, Reference Area Commons, or 1004D).

Staffing

For training on how to use the assistive technology software/equipment housed in the TAO, please contact the Office of Disability Resources. See the Assistive Technology page for more information.

For help with basic computer, printer, and scanner questions, please see the CTS technician in the Technology Assistance Office. If the TAO office is unstaffed, please go to the Reference Desk or Text a Librarian at (914) 873-1711, and a staff member will come assist you.

For complex technological questions, advanced troubleshooting, password/account resets, print reimbursement requests, and questions about advanced software programs, please contact the CTS Helpdesk by calling (914) 251-6465, creating a ticket in the Work Order Tracking system, or visiting the CTS Helpdesk in-person in Social Sciences 0025.

Hours

The assistive technology equipment in the TAO is always accessible to anyone who needs it, any time the Library is open. Please inquire at the Circulation Desk if the door is locked or closed.​

During the academic year, tech support at the TAO is offered roughly Monday, Wednesday, and Friday, 9:00am to 3:00pm. TAO Hours may vary during holidays, breaks, or emergencies.