Technology Assistance Office (TAO)
COVID-19 Alert: The TAO is closed in 2021 due to the pandemic.
The Technology Assistance Office (TAO) houses assistive technology designed to help community members with visual, hearing, and/or learning disabilities. For a complete list of software, equipment, and accessibility tips, please see Assistive Technology.
Location
The TAO is located on the first floor of the Library near the Reference Desk and the faculty publications shelf.
Priority should be given to students who need to use the specific software programs or equipment housed in the TAO. For general computing or printing, please use one of the Library’s public computer labs.
Staffing
For training on how to use the assistive technology software/equipment housed in the TAO, please contact the Office of Disability Resources. See the Assistive Technology webpage for more information.
For help with basic computer, printer, and scanner questions, please see the CTS technician in the Technology Assistance Office. If the TAO office is unstaffed, please go to the Reference Desk or Text a Librarian at (914) 873-1711 for help.
For complex technological questions, advanced troubleshooting, password/account resets, print reimbursement requests, and questions about advanced software programs, please contact the CTS Helpdesk by calling (914) 251-6465, creating a ticket in the Work Order Tracking system, using the CTS Zoom drop-in service, or visiting the CTS Helpdesk in-person in Social Sciences 0025.
Hours
The assistive technology equipment in the TAO is always accessible to anyone who needs it, any time the Library is open. Please inquire at the Circulation Desk if the door is locked or closed. Hours may vary during holidays, breaks, or emergencies.