Technology Assistance Office (TAO)
The Technology Assistance Office (TAO) houses assistive technology designed to help community members with visual, hearing, and/or learning disabilities. For a complete list of software, equipment, and accessibility tips, please see Assistive Technology.
Where is it?
The TAO is located on the first floor of the Library near the Reference Desk and the faculty publications shelf.
Priority should be given to students who need to use the specific software programs or equipment housed in the TAO. For general computing or printing, please use one of the Library’s public computer labs (DMZ commons, DMZ 1015A, 1015B, Reference Area Commons, 1004C, or 1004D).
Who can help me?
For help with basic computer, printer, and scanner questions, please see the Library Tech Support Coordinator who works at the TAO. If the TAO office is unstaffed, please go to the Reference Desk or Text Us at (914) 873-1711 and a librarian will come assist you.
For complex technological questions, advanced troubleshooting, password/account resets, print reimbursement requests, and questions about advanced software programs, please contact the CTS Helpdesk by calling (914) 251-6465, creating a ticket in the Work Order Tracking system, or visiting the CTS Helpdesk in-person in Social Sciences 0025.
What are the hours?
The assistive technology equipment in the TAO is always accessible to anyone who needs it, any time the Library is open. Please inquire at the Circulation Desk if the door is locked.
During the academic year, the TAO window is usually open between 10:00am and 3:30pm. Hours may vary during holidays, breaks, and weather emergencies.