*Inclusive practices that are listed on this page with an asterisk are not legally required.

Live Captioning

All virtual events that are open to the public (beyond Purchase College employees and students) must be live captioned during the event.

For any other virtual college event, live captioning must be provided if an accommodation request is received. It is strongly recommended that all other virtual events be live captioned.

Please be advised that your department is responsible for all costs related to captioning.

Please contact CTS for use of the captioning tool.

Please contact the Accessibility Committee for additional assistance.

For Otter.AI’s live auto-captioning, participants can view the captions via clicking on the “Live on Otter.ai Live Notes” button in the top-left corner of the Zoom window and then clicking “View Stream on Otter.ai Live Notes” from the list of options that appear.

Spotlight or Pin Important Video Feeds

If your Zoom event will be using an American Sign Language (ASL) interpreter, please make sure the meeting host “Spotlights” the ASL interpreter’s video. Spotlighting the video feed will pin a particular video feed for all participants.

Individual users can also pin the video feed of the ASL interpreter by right-clicking on the ASL interpreter’s video feed (or clicking the “…” option) and selecting the “Pin Video” option. Please note that this will only pin a specific video feed for individual participants who have selected the pin video option.

Manually Create Breakout Rooms When Using Interpreters

If ASL interpreters are being used, the host(s) of the session should manually create the breakout rooms or ensure the interpreter is added to the same breakout room as the person using the interpreter.

*Enable “Always Show Meeting Controls.”

Individual meeting participants may enable this feature on their individual Zoom applications (i.e., not the web browser version of Zoom). However, the meeting host can enable this for all participants by selecting the “Always Show Meeting Controls” checkbox, and then the controls at the bottom of the zoom screen will remain visible. This will improve the user experience from an accessibility perspective since the controls will no longer appear or disappear upon hover.

From within the Zoom Client:

  1. Select the “Home” tab.
  2. Select the Settings “Gear” icon. A settings pop-up window will open.
  3. Select the “View Advanced Features” (Windows) or “View More Settings” link (Mac) under General settings. The Zoom website will open. Login if you are prompted with the login screen. The Meeting Settings page will open.
  4. Navigate to the In Meeting (Basics) section of the Meeting Settings page.
  5. Enable the “Always show meeting control toolbar” setting.

*Mute Participants Upon Entry

In your meeting settings, select the “Mute participants upon entry” checkbox (located under Meeting Options when scheduling a session). Participants will have to unmute their mics to participate. This helps to ensure less disruption / noise at the start of an event.

*Keyboard Shortcuts

Consider sending a link to Zoom Keyboard Shortcuts  prior to the event. This will  assist those who are unable to use a mouse.

Limit Use Of The Zoom Polling Feature

Currently, the Zoom polling tool has significant barriers for both presenters and participants with certain disabilities.

*Send Resource Links that You Post in the Chat via Email As Well

Participants who use certain types of assistive technology, such as screen reader software, may not be able to copy or activate links. It is recommended that you send resource links that you’ll be sharing either prior to or after the event. You can also mention the website when posting it in Chat.

You can set up your Zoom account to auto-save the chat contents from within your account settings.

Describe Images and Other Visual Content Displayed

Describing visual content that is displayed will help those with a visual or cognitive disabilities, as well as those with technical issues.

Make Sure All Electronic Materials Are Fully Accessible

For information on how to create accessible digital materials, please visit the Electronic Accessibility page.