Calendar of Events
Campus Technology Services

Welcome Back to the Fall 2026 Semester from CTS!

Welcome back and we hope everyone had a great summer!

CTS has made a number of technology upgrades throughout this summer. These upgrades and technical support information are outlined below.

Technology Updates for Fall 2026

Computer Labs and Classrooms

  • All labs and classrooms (Mac and PC) were upgraded to the latest operating systems (Mac OS Tahoe and Windows 11, 25H2).
  • VA 0012 17 iMac desktops were replaced with 17 Mac Minis and BenQ monitors.
  • VA 0021 1 iMac desktop was replaced with 1 Mac Mini and 1 BenQ monitor.
  • VA 1018 2 iMac desktops were replaced with newer M4 iMacs.
  • VA 2032 1 iMac desktop was replaced with newer M4 iMac.
  • NS 0032 1 older Windows laptop was replaced with newer laptop.
  • NS 1008 5 older Windows laptops were replaced with newer laptops.
  • NS 1028 1 older Windows desktop was replaced with newer desktop.
  • NS 1023 3 older Windows desktops were replaced with newer desktops.
  • NS 1050 3 older Windows desktops were replaced with newer desktops.
  • NS 2014 1 older iMas was replaced with a newer M4 iMac.
  • NS 2053 1 older Windows desktop was replaced with newer desktop.
  • NS 3025 1 older Windows desktop was replaced with newer desktop.
  • NS 3034 3 older iMacs were replaced with newer M4 iMacs.
  • NS Psychology Department 3 Macbook Air laptops and 4 Windows desktops were purchased for the Bookstore space.
  • Library 1015a 2 older Windows desktops in the Assistive Technology Space were replaced with newer desktops.
  • CMFT 3031 21 older Windows desktops were replaced with newer high end desktops.
  • CMFT 3032 1 older Mac Mini was replaced with a newer M4 Mac Mini.
  • CMFT 3033 18 iMac Pros were replaced with 18 high end Mac Studios and BenQ monitors.

CTS verifies that all machines in labs and classrooms have:

  • Machine(s) on Purchase.edu domain that allow user login.
  • All Operating systems and campus-wide software updates have been installed.
  • Printers appear and can print.

If you have any questions or issues, please submit a Work Order detailing the problem as much as possible so CTS can troubleshoot.

Major ITAC Grant Requests Fulfilled

  • Bass Traps for Music Studio A
  • Canon Cameras for A+D
  • Canon printer for A+D
  • Viewsonic, Panasonic and Epson Projectors for A+D classrooms
  • Canon still and Sony video cameras for the CTS loan pool
  • Magus tripods for the CTS loan pool
  • Sony headphones for the CTS loan pool
  • Sony microphones for the CTS loan pool
  • Portable hard drives for the CTS loan pool
  • Blackmagic cameras for FMS
  • Light kits, sound devices for FMS
  • Final Draft software available in Humanities 1054 and 2033
  • Canon lenses for FMS
  • Spectrophotometer for NSS
  • Chromotography software for NSS
  • Microphones for TAR
  • Epson projectors for smart classrooms

 

Technical Support Information

Technical Support - CTS Live Help

If you need help or have questions, please drop into the CTS Live Help chat. Hours are Monday-Friday 9am-4:45pm.

CTS continues to be open for in-person service and equipment pick-up and drop-off without an appointment.

Student Adobe Creative Cloud Discounts

SUNY Purchase is now participating in a SUNY program making an Adobe Creative Cloud All-Apps Pro Edition subscription available to students at the significantly discounted annual price of $75 per year. If you already have an Adobe subscription you do not need to do anything until your existing license expires. If your existing license is set to auto-renew, you should disable auto-renew to take advantage of the improved discount. If your existing license is not associated with your “@purchase.edu” email please see the FAQ below for additional migration steps.

Make sure to read the FAQ prior to purchasing.

Purchases can be made at the SUNY Adobe Storefront.

Printing

Mobility Printers are available in the 1st floor lobby of Humanities, the basement of Social Sciences (by CTS), and the 3rd floor lobby of CMFT. These allow you to print directly from your personal device such as a phone, tablet, or laptop.

SUNY mandated Office Print Management effort has now culminated in the purchase of new high-efficiency printers that have been deployed across campus. Replacing our hodge-podge of creaky, old printers with reliable new high-efficiency printers will also dramatically reduce the college’s print expenses going forward. More information can be found in our Pharos Printing FAQ.

Windows 11

CTS has been upgrading faculty and staff computers to Windows 11. Don’t delay! Upgrading to Windows 11 is a crucial step in protecting your data and ensuring the continued security of our college network. Please feel free to contact CTS if you have any questions or require assistance with the upgrade process.

Microsoft Authenticator Two-Factor Authentication

If you have a new phone or need any assistance with multi-factor authentication, please stop in CTS or join the Live Help for assistance, or drop by during our regular hours of operation.

Microsoft Software for Home Use - Word, Excel, and Office 365

Our Microsoft contract provides students, faculty and staff with work-at-home copies of Office 365 (Word, Excel, Outlook, etc.). You can download your copy directly from Microsoft Office 365 for Schools & Students using your SUNY Purchase email address.

Important note on Microsoft: Your SUNY Purchase credentials are linked to Microsoft Online accounts. When you sign in to download Office 365 or access Microsoft training, you should now use your SUNY Purchase credentials - (even if you had an old Microsoft Online or Hotmail account.) If you attempt to reset your old account or password on those Microsoft accounts, that request is sent to Purchase.edu for completion resetting your SUNY Purchase credentials.

Long-Term Equipment Loans

Pell Grant recipients can be provided with long-term equipment loans for as long as they remain actively enrolled at the college. LTELs are assumed to be a multi-year commitment to the student – through to graduation.

LTELs may include laptops, desktops, and other devices, as well as specialized software for their major where necessary. LTEL equipment does not need to be returned to the college between semesters (unlike the standard loan pool equipment available to all students). If you are eligible, please submit a CTS work request.

Equipment Loans

All Purchase students can take advantage of the CTS Equipment Loan Pool. It is free! The CTS loan pool contains many DSLR and video cameras, audio recorders, laptops, tripods, lighting kits, and much more. You can browse the equipment in the loan pool and reserve your gear using the Work Order Tracking (WOT) system.

Students who still have overdue equipment loans from last semester are asked to return the equipment as soon as possible.

 

Loans are available for pickup between 9am-4:45pm Monday to Friday.

Campus Network and Wi-Fi

Wi-FI service is available in all campus buildings. See our Wi-Fi Heat Map for locations.

The CTS computer/device registration system simplifies getting your devices onto the campus network. You can register your computer as well as any other device you wish to use (e.g. smartphones, routers, and gaming consoles) through the Purchase Network Registration page. A more thorough explanation and instructions for connecting laptops and mobile devices to our wireless network, please refer to the instructions at Get Connected to the Purchase Network. Note that if you already registered a device, you do not have to do so again, and you must be on campus to register.

Visitors without a Purchase account can use the Purchase Guest Wi-Fi network to connect while in CTS wireless areas. Visitors can ask their Campus host for the wireless passphrase that can be found on the CTS Knowledge Base. The Purchase Guest network is limited to basic Internet Web services.

Answers to many other Frequently Asked Questions can be found in the CTS Knowledge Base.

FAQs for Students

We have answers to commonly asked questions on our Frequently Asked Questions Wiki page that provides information on topics such as connecting a computer or gaming console to the network, how to use Duo Two-Factor Authentication, what labs are available on campus, printing, and more.

Training

CTS offers faculty/staff training for Microsoft Teams, SharePoint, and more! Please see our Introduction to Microsoft Teams Wiki page. Visit our CTS Training page for more information and to sign up for an individual session with our technical staff.

 

Please contact the Live Help Monday-Friday 9am-4:45pm or create a work request with any questions.