Main content
Our Hours Today:

NYS Office of Information Technology Mobile Device Security Standard

State Capitol P.O. Box 2062
Albany, NY 12220-0062

1.0 Purpose and Benefits of the Standard
Mobile devices often need additional protection because their nature generally places them at higher exposure to threats than other client devices that are only used within a State Entity’s (SE) facilities and on the SE’s networks.

This standard outlines the additional protections required for the use of mobile devices by SEs.

2.0 Enterprise IT Policy/Standard Statement
Section 2 of Executive Order No. 117 provides the State Chief Information Officer, who also serves as director of the Office of Information Technology Services (ITS), the authority to oversee, direct and coordinate the establishment of information technology policies, protocols and standards for State government, including hardware, software, security and business reengineering.  Details regarding this authority can be found in NYS ITS Policy NYS-P08-002, Authority to Establish State Enterprise Information Technology (IT) Policy, Standards and

Except for terms defined in this standard, all terms shall have the meanings found in the IT New York Glossary.

3.0 Scope
This standard covers all mobile devices managed by the State or which are used by the State workforce to store SE information.

Mobile devices are computing devices in a small form factor that have at least one network connection interface, non-removable and/or removable storage, and is portable (i.e., nonstationary).  These devices come in the forms such as: smartphones, PDAs, smart watches, tablets, laptops, and wearable devices.

4.0 Information Statement
4.1. Mobile devices must follow all requirements of the NYS Information Security Policy.
4.2. As per the state Encryption Standard, all mobile devices that access or contain any SE information must be encrypted.
4.3. For State issued mobile devices or personal mobile devices with direct access to NYSmanaged networks (see NYS Bring Your Own Device Standard), only those applications which are approved by the SE may be installed and or run on the mobile devices. Applications must be restricted through the use of whitelisting (preferable) or blacklisting.  Applications must be digitally signed to ensure that only applications from trusted entities are installed on the device and that code has not been modified.
4.4. State information must be removed or rendered inaccessible from mobile devices after no more than 10 incorrect authentication attempts.
4.5. Mobile devices must automatically lock after being idle for a period not to exceed 10 minutes.
4.6. Mobile devices which directly connect to NYS-managed private networks, virtually connect to NYS-managed private networks in a manner consistent with a directly connected device, or which contain or could contain SE information, including e-mail data, must be managed by a Mobile Device Management (MDM) or other centralized management solution.
4.7. Use of synchronization services, such as backups, for mobile devices (e.g., local device synchronization, remote synchronization services, and websites) must be controlled by the SE through an MDM or other centralized management solution.
4.8. Mobile devices may not access NYS private networks unless their operating environment integrity is verified (including whether the device has been rooted/jailbroken).
4.9. SEs must manage all mobile devices by:
a. Implementing device policies and configurations as appropriate to the use of the device.
b. Developing and implementing processes which check for upgrades and patches to the software components, and for appropriately acquiring, testing, and deploying the updates to State issued devices.
c. Reconfiguring access control features as needed based on factors such as policy changes, technology changes, audit findings, and new security needs.
d. Detecting and documenting anomalies which may indicate malicious activity or deviations from policy and procedures. Anomalies should be reported to other systems’ administrators as appropriate.
e. Providing training and awareness activities for mobile device users on threats and recommended security practices which can be incorporated into the SE’s security and awareness training.

5.0 Compliance
This standard shall take effect upon publication. The Policy Unit shall review the standard at least once every year to ensure relevancy. The Office may also assess agency compliance with this standard. To accomplish this assessment, ITS may issue, from time to time, requests for information
to covered agencies, which will be used to develop any reporting requirements as may be requested by the NYS Chief Information Officer, the Executive Chamber or Legislative entities.

If compliance with this standard is not feasible or technically possible, or if deviation from this standard is necessary to support a business function, SEs shall request an exception through the Enterprise Information Security Office exception process.

6.0 Definitions of Key Terms

Mobile Device
A computing device in a small, portable form factor that has at least one network connection interface, non-removable and/or removable storage, including but not limited to smartphones, Personal Digital Assistants (PDAs), tablets, laptops, smart watches, and wearable devices.

7.0 ITS Contact Information
Submit all inquiries and requests for future enhancements to the standard owner at:

Standard Owner
Attention: Enterprise Information Security Office
New York State Office of Information Technology Services
1220 Washington Avenue – Bldg. 7A, 4th Floor
Albany, NY 12242
Telephone: (518) 242-5200
Facsimile: (518) 322-4976

Questions may also be directed to your ITS Customer Relations Manager at:
See here for The State of New York Enterprise IT Policies.

8.0 Review Schedule and Revision History

04/18/2014 Original Standard Release Thomas Smith, Chief
Information Security Officer
05/15/2015 Minor clarifications, added link to the BYOD standard and
removed optional language pertaining to MDM 

Deborah A. Snyder,
Deputy Chief
Information Security

04/18/2016 Scheduled Standard Review

9.0 Related Documents

NIST Special Publication 800-124, Guidelines for Managing and Securing Mobile Devices in the Enterprise
NIST Special Publication 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices
Federal CIO Council and Department of Homeland Security Mobile Security Reference Architecture