Room Change Process
The Office of Community Engagement strives to provide every student with a safe, welcoming community, and that includes each student’s room. If you are having a problem with your room or your roommate, please see your Residence Coordinator first.
It is always encouraged to speak with your Residence Coordinator prior to requesting any room changes from the Office of Community Engagement. A Residence Coordinator can approve a room change for a resident only after conferring with the Associate Director for the Office of Community Engagement. In cases of an issue with health or safety, a Residence Coordinator or other Community Engagement staff member may approve a temporary or emergency room change without the approval of the Associate Director.
Once a room assignment has been made, students have two options for changing rooms. These options are: requesting a room change or identifying another student to conduct a direct room swap. Please reference the billing and dining policies regarding room changes.
Room Change Request
Room changes can be requested by completing the Room Change Request form. This form allows a student to make a request to be moved from their current assignment to a vacant space elsewhere. There are no student moves allowed during the first two weeks of the semester. After a room change request is received, the Associate Director of Community Engagement will communicate with the appropriate Residence Coordinators within the areas where a change will take place. No request is guaranteed and is only approved after an official confirmation email is received by the student from the Office of Community Engagement.
The Room Change Request form can be found by signing into the MyHousing portal through a student’s MyHeliotrope account. Once a student has signed into their MyHousing portal, they would simply click on the tab titled “Room Change Request” and follow the directions outlined within the form. The Room Change Request form will not be accessible during the first two weeks of the fall or spring semesters.
Students may directly swap rooms with each other, as long as both parties agree and meet the requirements to live within the specific area they are wanting to move into. After a room change request is received, the Associate Director of Community Engagement will communicate with the appropriate Residence Coordinators within the areas where a change will take place. No request is guaranteed and is only approved after an official confirmation email is received by the student from the Office of Community Engagement.
Students can request room swaps by also completing the Room Change Request form through the MyHousing portal. As with a room change request, you can access this online form by signing into the MyHeliotrope account and accessing the MyHousing portal. Both students requesting to swap must complete the Room Change Request form.
- Once a request for a room swap is received, the Office of Community Engagement will confirm that both students are eligible to live in the requested area.
- Students in a learning community may not be able to swap out of that community, as living in that community may be tied to their academic program.