Frequently Asked Questions
Updates related to COVID-19
Registration and Payment
You should discuss your registration with your advisor.keep reading FAQ»
Most likely the course wasn’t paid or paid in full. Re-register and make sure you follow the payment instructions in the email sent to you by the office of Student Financial Services. You would need to (re)activate and regularly check your Purchase email.keep reading FAQ»
You will get an email in your Purchase email account that you will have a window of 24 hours to register for the course. Make sure you pay in full by the payment deadline notified to you by email to secure the registration.keep reading FAQ»
You can register up to the day the session starts, but we don’t recommend you wait that long. Courses may fill, or conversely get cancelled due to low enrollment. You may still register in the add/drop period, with an additional $40 late fee, if it is your first registration in the semester.keep reading FAQ»
No. You won’t need a PIN to sign up. You can log into MyHeliotrope, do a course search for the term (e.g., Winter 2022), and choose from the course schedule to register.keep reading FAQ»
You can contact the instructor or write to firstname.lastname@example.org for a sample syllabus.keep reading FAQ»
Tutoring service is available online with our partner Thinking Storm (on-demand 24/7).
- Math – Basic Math through Multivariable Calculus, including Statistics
- Sciences – Biology, Chemistry
- Advanced topics: Human AP, Finance in the Arts, etc. scheduled in advance.
Format: live chat, whiteboard, file upload. Students can access tutoring from Moodle.keep reading FAQ»
If you will be taking an online or hybrid course, log into Purchase College Moodle to view the course. The course page will be available 4 days prior to the start of the session. You can also log into Moodle from the Current Students Portal. Also, you should make sure to (re)activate and regularly check your Purchase email account to communicate with your instructor.keep reading FAQ»