Student Accounts/Billing
Credit Card Authorization Form
Important: Fax, mail, or drop-off the Authorization in person only; it will not be accepted via email.
Frequently Asked Questions Regarding Student Accounts
1Q: When are Spring 2021 bills out? When are they due?
2Q: How do I access my eBill?
3Q: How do I get rid of the school’s health insurance?
4Q: How do I change my meal plan?
1A:
Spring 2021 bills will be available on January 4th 2021 and will be due on February 1st 2021.
All students will receive an automatic email notifying once the bill is available. Students will then be able to view the eBill online through their myHeliotrope account. We do not mail paper bills out.
Once the bills are released, students can sign up for payment plans and waive the medical insurance. Please review our Dates and Deadlines page for further important information.
2A:
Simply log on to myHeliotrope and you will find the “View my Semester eBill” box located in the Student Accounts tab. You will need to use your Purchase credentials to log in. Review, download, and save your eBill for future reference. You can also e-mail your eBill to your parent/guardian or to companies that need a copy of your semester charges such as college savings plans, military or employee benefits and private insurance proof of semester activity.
3A:
The last day to waive the health insurance for Spring 2021 is February 15th 2021.
To waive the school’s health insurance, students must complete the online waiver with their current health insurance information.
To access the waiver form, the student should follow the steps below:
- Log into myHeliotrope through the purple link on the right side of the www.purchase.edu/portal page.
- Choose the “Student Account” box
- Then, you will see the link that says “Health Insurance Waiver”; this is the link which will allow you to access the waiver form
From here, please follow the steps as they prompt you to complete the required documents in order to waive your Purchase College Health Insurance.
Important:
**Foreign Students must contact the Office for Global Education. You must provide proof of coverage on or before the deadlines indicated in your eBill. Providing your health insurance coverage is required every year to successfully waive the college coverage.
4A:
Please contact the More Card Office by email, phone or in-person:
- pca.morecard@purchase.edu
- 914-251-6330
- Card Office—Campus Center North hallway leading to the Hub.
Payment Methods
Bank Wire Transfer via Payment Center
Purchase College is pleased to inform you that we have partnered with Western Union Business Solutions
Benefits include:
You can pay in your home currency or in the currency of your choice direct from your mobile, tablet, or desktop device.
- Pay online using local payment options or by bank transfer.
- Exchange rate is competitive when compared to most banks’ retail rates.
- There are no transaction charges from Purchase College for foreign currency.
- Your payment will include reference information to ensure that it reaches your student account quickly.
- Track your payment every step of the way with status updates by text or email.
Making a Payment:
- Login to MyHeliotrope, click on the “Student Accounts” tab and then the “Payment Center.”
- Choose Bank Wires for domestic or international payments.
- Select where you’re paying from and who is paying.
- Obtain payment instructions.
- Complete your student payment online or in-person.
If you have questions about your statement or charges, please contact your institution. If you have a payment in progress and have questions or need help with a payment initiated by foreign currency, please contact Western Union Business Solutions customer support team at + 1 (877) 218-8829 or +1 (402) 884-3041 or email studentinquiries@westernunion.com.
Policy Regarding Overpayments
Purchase College does not accept overpayments on student accounts. Please transfer only the amount due on your student account to avoid payment delays.
Personal Check, Money Order, Bank Check, Cashier’s Check
Please include the student’s Purchase ID Number (PID) on the check. Please make checks payable to: “Purchase College” and mail your payment to:
Purchase College
Student Financial Services
735 Anderson Hill Road
Purchase, NY 10577-1400
You can also pay via a Web Check online with your bank account and routing number on myHeliotrope.
Credit Cards (American Express, Visa, MasterCard, and Discover)
If you use Visa, MasterCard, Discover/Novus, or American Express to pay all or a portion of your semester charges, please pay online through the student’s myHeliotrope. There is no fee for paying via credit card.
Alternatively, if you cannot make a payment online, please use the credit card authorization form (PDF) and fax it or mail back to our office. For your protection, we cannot accept this form via email. Please be advised if you miscalculate your charges, we will adjust the amount accordingly.
Fax your payment to:
(914) 251-6356 or (914) 251-6099
Mail your payment to:
Purchase College
Student Financial Services
735 Anderson Hill Road
Purchase, NY 10577-1400