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Trudy Milburn

Assistant Dean of Liberal Arts and Sciences

Director of Liberal Studies and Arts Management and Entrepreneurship

Trudy Milburn, PhD, is assistant dean of the School of Liberal Arts and Sciences and director of liberal studies and arts management and entrepreneurship. Her academic work examines the ways membership categories are enacted and displayed in various organizational and professional settings, both online and face-to-face.

Dr. Milburn has been a tenured associate professor at California State University, Channel Islands and Baruch College/City University of New York.

She is editor of Communicating User Experience: Applying Local Strategies Research to Digital Media Design (2015), co-author with Susan Gilbertz of Citizen Discourse on Contaminated Water, Superfund Cleanups, and Landscape Restoration: (Re)making Milltown, Montana, and author of Nonprofit Organizations: Creating Membership through Communication.


 PUBLICATIONS

BooksCover of Communicating User ExperienceCover of Communicating User Experience

Milburn, T. (Ed.) (2015). Communicating User Experience: Applying Local Strategies Research to Digital Media Design. Studies in New Media Series. Lantham, MD: Lexington Books (an imprint of Rowman & Littlefield).

Gilbertz, S. & Milburn, T. (2011).  Citizen Discourse on Contaminated Water, Superfund Cleanups, and Landscape Restoration: (Re)making Milltown, Montana. Amherst, NY: Cambria Press.

Milburn, T. (2009).  Nonprofit Organizations: Creating Membership through Communication.  Cresskill, NJ: Hampton Press, Inc.

Papers in Professional Journals/Periodicals

Milburn, T. (2017). Crisis at the courthouse: Examining challenges to normativity. The Electronic Journal of Communication, 27(1 & 2), pp. 1-18.

Hansen, A. & Milburn, T. (August, 2015).  Enacting culture through conversation: Membership Categorization in two nonprofit organizations. Special Issue on Intercultural Nonprofit Partnerships. Y-W. Chen, B. Lawless, & A. Gonzalez (Eds.). Journal of International & Intercultural Communication, 8(3), 1-13. DOI:10.1080/17513057.2015.1057906

Witteborn, S., Milburn, T. & Ho, E. (April 2013). The ethnography of communication as applied methodology: Insights from three case studies. Journal of Applied Communication Research, 41(2), 188-194DOI: 10.1080/00909882.2013.782421

Milburn, T. (Dec. 2010).  The relevance of cultural communication:  For whom and in what respect?  Forum: Has communication research made a difference?  Communication Monographs, 77(4),440-442.

Wolf, K., Milburn, T., & Wilkins, R. (2008). Expressive practices: The local enactment of culture in the communication classroom.  Business Communication Quarterly, 71(2), pp. 171-183.

Wilkins, R., Wolf, K., & Milburn, T. (Summer, 2005). Teaching “Culture” as an Expressive Practice. Texas Speech Communication Journal, 30(1), 86-88.

Milburn, T. (2004). Speech community: Reflections upon communication.  In P. J. Kalbfleisch (Ed.). Communication Yearbook, 28, 410-440.  International Communication Association.

LaGrande, S. &  Milburn, T. (Summer 2003).  “Keeping it real:” Identity management strategies used by teens in conversation. Communication Studies,  54(2), 230-247. Central States Communication Association.

Milburn, T., Wilkins, R. & Wolf Wilkins, K. (2001).  Reflexive moments: Negotiating researcher roles in participant observation.  Iowa Journal of Communication, 33, 106-123.  Iowa Communication Association. 

Milburn, T. (2000). Enacting “Puerto Rican time” in the United States. In M. J. Collier (Ed.). Constituting Cultural Difference through Discourse, The International and Intercultural Communication Annual, 23, 47-76 Thousand Oaks: Sage Publications.

Proceedings

O’Keefe Bazzoni, J. & Milburn, T. (2003). “If we build it will they come?”  Creating Online Opportunities for Interaction and Community. In L. Beamer & B. Shwom (Eds.).  Proceedings from the 68th Annual Convention Communication and Ethics: Challenges for Research, Teaching and Training. Albuquerque, NM: The Association for Business Communication.

Chapters in Books

Milburn, T. & Hansen, A. (2016).  Ch. 10: Collaborative partnerships and multiple group identities.  In Kurylo, A. (Ed.) Negotiating Group Identity in the Research Process: Are You In or Are You Out?  Lexington Press.

Gilbertz, S. & Milburn, T. (2016). Ch. 13: Blurring boundaries: Ethics and the complexity of the research process. In Kurylo, A. (Ed.) Negotiating Group Identity in the Research Process: Are You In or Are You Out? Lexington Press.

 Milburn, T. &  Hansen, A. (2015). Joining a new nonprofit board of directors: Beginning with the strategic plan.  In J. M. Smith & M. Kramer (Eds.), Case Studies of Nonprofit Organizations and Volunteers. (pp. 75-81). New York, NY: Peter Lang Publishing.

Clarke, T. & Milburn, T. (2009).  “Smells like folk life”: Participants’ identity construction at step it up.  In D. Endres, L. Sprain, & T. Peterson (Eds.).  Social Movements to Address Climate Change: Local Steps for Global Action (pp. 309-336).  Amherst, NY: Cambria Press.

Milburn, T. (2008).  Lost in space? or, Finding your way without a map.  In J. Steiff & T. Tamplin (Eds.).  Battlestar Galactica & Philosophy, (pp.261-270).  Open Court Publishing.

Milburn, T., Kenefick, J. & Lambert, A. (2005).  Facilitating a board of directors’ planning retreat: Not-for-profit sensemaking.  In L Frey (Ed.).  Facilitating Group Communication: Innovations and Applications With Natural Groups, (pp.3-28).  Cresskill, NJ: Hampton Press.

Milburn, T. (Jan. 2004).  T Link Enterprises: A global sales initiative.  In J. Kenton & P. Shockley-Zalabak (Eds.).  Case Studies for Organizational Communication, (pp.202-209).  Roxbury Press.

Milburn, T.  (2002).  Collaboration and the construction of Puerto Rican community.  In T. A. McDonald, M. Orbe, & T. Ford-Ahmed (Eds.).  Building Diverse Communities:Applications of Communication Research, (pp.287-303).  Cresskill, NJ: Hampton Press Inc.

Carbaugh, D. A., Gibson, T. A. & Milburn, T.  (1997). A view of communication and culture: Scenes in an ethnic cultural center and a private college.  In B. Kovacic (Ed.) Emerging Theories of Human Communication,  (pp.1-24). Albany: SUNY Press.

Milburn, T.  (1996).  Constructing a goddess self in a technological world.  In  S. Muir & T. Veenendall (Eds.).   Earth Talk: Communication Empowerment for Environmental Action,(pp.191-205). Westport: CT: Greenwood Publishing Group, Inc.

Book Reviews

Milburn, T. (2018). Untitled review of Goodwin, C. (2017). Co-Operative action. Journal of Language and Social Psychology, 1-3. https://doi.org/10.1177/0261927X18790612

Milburn, T. (2017). Untitled review of D. A. Koike & C. S. Blyth (Eds.). (2015). Dialogue in Multilingual and Multimodal Communities. Amsterdam, Netherlands: Johns Benjamins Publishing Company. In Journal of Language and Social Psychology, 36 (3), 380-382.

Milburn, T. (2016). Untitled review of A. Duranti (2015). Anthropology of Intentions: Language in a World of Others. Cambridge, UK: Cambridge University Press. In Discourse Studies 18(5),625-627 .

Milburn, T. (2014). Untitled Review of S. Măda and R. Săftoiu (Eds.). (2012) Professional Communication across Languages and Cultures. Amsterdam: John Benjamins Publishing Company.  In Discourse Studies, 16 (6), 847-849. doi: 10.1177/1461445614546440

Milburn, T. (Feb. 2013).  Untitled Review of K. Pelsmaekers, C. Rollo, T. Van Hout, & P. Heynderickx (Eds.) (2011).  Displaying competence in organizations: Discourse perspectives. New York: Palgrave Macmillan. In Discourse Studies, 15(1), 117-119.

Milburn, T. (May-June 2012). Untitled Review of W. Leeds-Hurwitz (Ed.) (2010). The social history of language and social interaction research: People, places, ideas. Cresskill, NJ: Hampton Press. In Discourse Studies, 14 (3) 360-362, doi:10.1177/1461445612439817c

Milburn, T. (June, 2011).  Untitled Review of F. Cooren (2010).  Action and agency in dialogue: Passion, incarnation & ventriloquism.  Amsterdam, The Netherlands: John Benjamins Publishing Co. In Journal of Language and Social Psychology, 30 (2), pp. 247-253.  Thousand Oaks: Sage Publications. 

Milburn, T. (2004). Untitled Review of H. B. Mokros (Ed.). (2003).  Identity matters: Communication-based explorations and explanations.  Cresskill, NJ: Hampton Press, Inc. InJournal of Social and Personal Relationships, 214, pp. 546-547.  Thousand Oaks: Sage Publications.

Online/Trade Publications

Milburn, T. & Hansen, A. (2017). Membership categorization analysis. In J. Matthes, R. Potter & C. David (Eds.), International Encyclopedia of Communication Research Methods. Wiley-Blackwell.

Milburn, T. (April 2015). Speech community. In K. Tracy, C. Ilie & T. Sandel (Eds.), The International Encyclopedia of Language and Social Interaction.1-5. Boston: John Wiley & Sons. DOI: 10.1002/9781118611463.wbielsi040

Milburn, T. (May 2012). “That’s the work”:Reframing talk during meetingsTeachers College, Columbia University Working Papers in TESOL & Applied Linguistics, 12 (1), 42-44.

Milburn, T. (Dec. 2010). Communicating about assessment on campus. Communication Currents. A publication of the National Communication Association, 5 (6).  

Milburn, T. (Spring 2002). Internal crisis communication – The measure of a leader. MWorld, the AMA Quarterly.  New York, NY: American Management Association.  1(1), 32-35.

Milburn, T. (January 1997). Bridging cultural gaps.  Management Review.  New York, NY: American Management Association, 86 (1), 26-29.

               Cited in, Reference for Business.com Intercultural Communication

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