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Fall 2020 - Technology Update

Welcome Fall 2020

A hearty virtual ‘Welcome” from CTS.We have been busy making plans to support the new hybrid Face-to-Face and Remote instruction for fall 2020.

Zoom Support:

For Technical Support “Drop In” to the CTS Zoom-Room Monday-Friday 8am-4:45pm. Zoom Meeting ID: 914 251 6465 and Telephone dial in: 1 646 876-9923. To ensure safe interaction and social distancing, all in-person service at CTS is by appointment only.

Zoom for Faculty and Staff:

CTS also offers individual and group Zoom training for faculty and staff. Sign up at Zoom Tips & Training to schedule an appointment.

If you are a faculty member and need a Zoom account for teaching please submit a CTS work order and we will create one for you.

Zoom for Students:

If you are a student, sign up for a free basic account at using your Purchase College email address.

Free Microsoft Word, Excel, and Office 365 for home use:

Our Microsoft contract provides students, faculty, and staff with work-at-home copies of Office 365 (Word, Excel, Outlook, etc.) You can download them directly from Microsoft using your Purchase College email address.

Other Software for Remote Learning:

Other software vendors have been accommodating in terms of providing access to lab software for remote learning.SPSS, Mathematica, ARC-GIS and Atlas-ti are all available for remote use. Please see the Software Downloads page for more information or submit a CTS work order.

Adobe Creative Cloud Access:

Adobe is ending the free student work-at-home licenses they granted in March and continued through the summer.

Student options for accessing Adobe software are:

1. You can use Adobe in an on-campus computer lab if you are on campus or within commuting distance, Adobe remains available on all computer lab machines.
2. You can purchase your own home subscription through E-Academy for $19.99 a month.
3. You can submit a CTS Work Order to request a long-term Desktop loan from CTS. Desktops owned by the college are loaded with Adobe software, and have larger screens and faster processors than laptops.
4. You can use open source alternatives to Adobe products. There are free alternatives to every Adobe product - salute corporate greed and vote with your wallet.

Socially Distanced Computer Labs:

All campus computer labs have been thinned out to meet social distancing guidelines.If you are using a computer lab, please wear a mask and use the spray disinfectant available there to clean touch surfaces.See the Labs Page for revised seating capacity and availability.

The Library and Humanities labs are closed to reduce cleaning workload on Facilities staff.
As of this writing, the following labs will be open for walk-in use fall 2020:

1. NS (Planetarium) NS-1063 - 12 PCs (Mon-Fri 9am-10pm)
2. NS (New Media) NS-1013 - 15 iMacs (Mon-Fri 9am-10pm)
3. CMFT (CMFT Building, MF 3033) - 10 iMacs (Tues Noon to 10pm, Wed-Fri 9am-10pm)
4. CMFT (CMFT Building, MF 3031) - 11 PCs (Mon-Fri 9am-10pm)

Fall 2020 Equipment Loans

Fall 2020 Equipment Loans are available beginning August 31st. Equipment loans are available for contactless pick-up at CTS between 9am-4:45pm - by appointment only.

Students enrolled in remote-delivery classes who live more than 60 miles from campus can request shipping of loan pool equipment to a secure location at the discretion of CTS. Return shipping labels can also be requested. The default equipment loan period of 7 days will be extended in cases where shipping is required.

Please note that we expect the Equipment Loan Process to be under significant pressure this year with timelines and finances strained by shipping expenses.

Please do your part by reserving the equipment you need for your coursework early, ensuring that it can be delivered to a secure location, and returning the equipment as soon as possible so that it is available to other students. Please avoid requesting equipment loans for any activities that are not directly related to your coursework so that the equipment is available for other students.

Submit a CTS Work Order to request an equipment loan.

Outstanding Equipment Loans:

If have equipment on loan from the spring semester was ask you to return it as soon as possible.To schedule a drop-off appointment, please visit the CTS Zoom-Room. If you are unable to make it back to campus, we will work with you to make alternative arrangements. Late fees for all unreturned equipment will be assessed beginning September 1st.

Campus Wi-FI

Wi-FI service is available in all campus buildings. Commuters: See the Wi-Fi heat map for locations where you can use Campus Wi-Fi.