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Fall 2019 Software Requests

Lab and Classroom Software Requests

In preparation for the fall 2019 semester, CTS will be updating all campus lab computers and classroom teaching station computers over the summer. We are using this brief survey to gather faculty software requests for both computer labs and smart classrooms.

To allow time for installation and testing, please complete this survey by May 10th. The survey must be submitted once for each Lab/Classroom where the software is needed. Late survey submissions may be accepted, but priority will be given to requests that are received by the deadline.

Existing software will not be automatically included when the computers are refreshed over the summer. Any needed software should be requested again even if it was previously installed in the same space. The standard software installed on PCs and Macs in most campus public computer labs is listed below. Please note that you must specifically request installation of any software that does not appear on the “standard” software list.


Important Note Regarding Adobe Software

For many years the College has licensed Adobe software under a concurrent license model that has allowed us to deploy the software on all of our machines. Adobe is now changing their software licensing options. Negotiations with SUNY are still ongoing, and it is not clear what the result will be. Adobe will eliminate concurrent (serialized) licensing in favor of “Named User” licensing - which will dramatically increase our cost. “Named User” licensing also does not work for computer labs where there are machines that are shared by many persons. These licensing changes are a big concern across SUNY, and progress on negotiations has been painfully slow. Despite a lack of clarity on what the options or the cost will be as of July 1st, Adobe (playing hardball) has warned that any campuses that do not renew by June 30th will automatically be moved to the new Named License model.

The Adobe licensing changes have been discussed extensively at the Instructional Technology Advisory Committee (ITAC) for the last 2 years. While we are hopeful that a last-minute agreement will allow us to keep the concurrent licenses for one more year, but even then we will be moved to the new model in summer 2020. We will continue to monitor the situation as it evolves.


Therefore, Adobe software will no longer be part of the standard software installation on all campus computers, and Adobe software will only be installed upon request until it becomes clearer what the financial impact on the ITAC budget will be.


If Adobe Creative Cloud software or any single component (e.g. Photoshop) will be needed, please submit a request.

There are many high-quality Open-Source alternatives to Adobe software, and we are looking at installing alternatives to the Adobe Creative Suite components.


PC Lab Standard Software:

  • Windows Enterprise 64-bit
  • Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher, OneNote, Access)
  • Browsers: Internet Explorer, Edge, Google Chrome

Mac Lab Standard Software:

  • macOS
  • Microsoft Office (Word, Excel, PowerPoint, Outlook, OneNote, plus Pages, Keynote, Numbers)
  • Browsers: Safari, Google Chrome



All lab computers will be refreshed over the summer, and we anticipate that at least some lab computers will be replaced. Be sure to fill out a request for each piece of software needed in each lab or classroom. If you have an extensive list of software, or you need specific software in multiple locations, it may be easier for you to file a CTS Work Order or to call CTS at x6465.

The deadline for requests for software installation - whether for free software or for ITAC provided software – or for software being purchased by your department for the fall 2019 semester - is Friday, May 10th. CTS will notify the original requestor once the installation is completed, and we will ask that you visit the room and test the software to verify that it is working to your satisfaction before classes begin.

Note: For room change requests, please contact the Registrar’s Office at 914-251-6361, or email

Important: If you are assigned to teach in a new classroom or lab, which you have not previously used, we encourage you to schedule an appointment to meet someone from CTS in that room to review the use of equipment in that specific smart classroom or lab in advance of the first day of classes. While most rooms have a standard set of services, they are all unique in some respects, and familiarizing yourself in advance with the room you will be using is strongly recommended.

Questions? file a Work Order CTS Work Order System or call us at x6465.