Campus Technology Services (CTS) provides assistance and support for most technology issues students, faculty and staff may encounter. We help students get Internet access in their dorms and apartments, and we provide remote and on-site assistance for Purchase College owned computers, printers, software, systems and networks. Please see below for a quick summary of CTS services.
Audio Visual Equipment Loans: CTS has established a pool of equipment available for loan to students, faculty and staff. There is a full range of AV gear available from hi-def video cameras to flip cameras, from high-end still cameras to lighting kits, flat panel displays, and audio recorders.
Classroom Technology Services and Computer Labs: CTS manages and operates a variety of smart classrooms, computer labs, and portable equipment (computer/projector) that can be reserved for classes, meetings or events as needed. Most classrooms already contain a stationary TV/DVD/VCR player. CTS also provides Internet-based videoconferencing and Webcasting services that can be used for classes, meetings or events.
Residential Network Service (ResNet): CTS provides data network and computing support services for all campus residents with two fast Ethernet ports in each room. Internet traffic is shaped and prioritized to prevent any one type of traffic from overwhelming other types of traffic. No traffic is blocked entirely. If you find that your online game or console is not working properly after being registered through https://connect.purchase.edu, it may be that a particular obscure port has to be opened - we have covered most popular games and consoles already, but this is ever-shifting terrain. To protect the College community from cyber-threats, unused ports are disabled.
Wireless Internet (Wi-Fi) is available in all academic buildings and the Library. However, dorms and apartments are equipped with wired Internet access only (no Wi-Fi)- the exceptions are Outback and Fort Awesome. CTS and the College are working toward providing high-quality managed Wi-Fi in all campus residential areas. In the interim, CTS has a limited number of inexpensive Wi-Fi hotspots available for long term loan that can be used in residential areas. You can also bring your own Wi-Fi hotspot. Please be aware that CTS allows such Wi-Fi devices to be connected to the network ONLY in a dorm room or apartment.
Administrative Computing Services: CTS provides a variety of Web-based self-service administrative applications for faculty including class lists, grading and other key services. A complete list of services is available on the Faculty Staff Portal page. CTS provides E-mail accounts for all Purchase College faculty, staff and students. E-mail accounts for students are created automatically upon enrollment, and can be activated on the web at www.purchase.edu/activate. Faculty and staff email accounts are created upon completion and sign-off of a PAF (Personnel Action Form) or within four hours of obtaining your campus I.D. or More Card, and can also be activated online at www.purchase.edu/reset.
Telephone and Voice Mail: CTS provides telephone, voicemail, and Unified Messaging services to all faculty and staff offices. Please note that Faculty and Staff must read and acknowledge the College Telephone Policy.
Knowledge Base: The CTS Knowledge Base can be used by any member of the Purchase College Community (it requires a Purchase ID). The website also includes helpful documentation on things like how to apply for Home Directory/Web Space and how to setup a mobile device to receive Purchase email.
Let us know how we’re doing. Please take a moment to complete the CTS Feedback Survey. Your feedback will help us to better serve you.
Email Password Reset (Student)
Email Password Reset (Faculty/Staff)
January 21 through February 4:
Mon-Thur 8am-9:45pm, Fri 8am-6:45pm
February 5 through May 15:
Mon-Thur 8am-7:45pm, Fri 8am-4:45pm
When classes are not in session:
(basement of Social Sciences Bldg)
Tel (914) 251-6465