The basic requirements are:

Windows:
•  Up-to-date Antivirus program *
•  Up-to-date Operating System
•  Bradford Network Access Control installed
•  Secunia PSI installed

Mac:
•  Up-to-date Antivirus program. **
•  Up-to-date Operating System.
•  Bradford Network Access Control installed
 Both Antivirus programs are free.  Just visit www.purchase.edu/downloads.

 *CTS suggests Microsoft Security Essentials for Windows.
** CTS suggests ClamXav for Mac.

Can I Use My Gaming Console on Campus?

 Yes!  To register your console for Internet access, please visit www.purchase.edu/game. 

 Where can I get Wireless Internet Access?

Wireless Internet is available in all academic buildings and the Library.  All dorms and apartments are equipped with high speed wired Internet access.   

 Do you Support Wireless Routers?

Yes.  Information regarding the CTS approved router and configuration instructions can be found by visiting our Knowledge Base at:   www.purchase.edu/help.

What Kind of Computer Should I get for College?

 Both Apple and Windows Operating Systems are supported on Campus.  Our best advice is to ask your Department regarding specific requirements.

Can CTS Fix My Computer?

CTS can assist in helping your computer to pass Bradford.  As a courtesy, we can diagnose most software and hardware related issues.  You are responsible for backing up your own data and should get in the habit of doing so.  CTS is not responsible for data loss, backups, or recovery.  

Does the College Provide Free or Discounted Software?

Yes!  Purchase College offers software through a vendor at a discounted rate.  We also encourage students to check out their nearest computer lab which includes a plethora of software at their disposal.  For more information, just visit www.purchase.edu/downloads.

How can I Activate my Email Account or Reset my Password?

You can activate your account or reset your password at www.purchase.edu/activate. 

Can I Get Purchase Email on My Smart Phone?

Yes!  Detailed instructions can be found on the CTS Knowledge Base at www.purchase.edu/help.

How many Computer Labs are on Campus?

We have over 11 computer labs on Campus with both Apple and Microsoft Operating Systems and a wide variety of software available for use. For more information go to: www.purchase.edu/labs.

Can I Print on Campus?

Yes! There are both color and black & white printers located in the Library DMZ area and other computer labs. Each registered  student receives a $25 print credit per semester.  At a 0.05 charge per B/W page, that’s 500 pages!  A full description of the College’s print management policy can be found at: 
www.purchase.edu/print

May I rent/borrow audio-visual equipment?

Yes!  The College offers equipment loans through CTS giving students in good standing the unique opportunity to borrow a variety of quality audio visual equipment. A full list and guidelines can be found at: www.purchase.edu/equipment

Does CTS hire students?

 Yes!  CTS student employees should display ….
•  genuine interest in & knowledge of computers & technology
•  ability to work collegially & effectively in a team environment
•  positive attitude & excellent customer service skills
 

To request an application, simply stop by CTS in the basement of the Social Sciences building.  Most of our hiring occurs at the beginning of each semester, so we encourage you to apply early.
 
What if I have an issue that’s not on this FAQ?

Please check the CTS Knowledge base for detailed answers to additional questions you may have at:www.purchase.edu/help
 
You can also create a request through the Work Order Tracking (WOT) system at:  www.purchase.edu/wot/cts

CTS can also be reached by phone at:  914-251-6465.