CTS Helpdesk

CTS Technical Support Helpdesk

The CTS Technical Support Helpdesk will provide you with assistance and support for any technology issues you may encounter.  We help students get their ResNet connections going, and provide remote and on-site assistance for faculty and staff computers and software.

CTS can also arrange a mobile computing cart for your class, set up a videoconference, help you with e-mail problems, or get you set up for unified messaging. 

Expanded Service Hours

CTS has expanded our hours of operation during the semester.  We are open Mon-Thur 8am-9:45pm, Fri 8am-6:45pm.  When classes are not in session we are open Mon-Fri 8am-4:45pm. 

You may contact CTS via telephone at 914-251-6465, by fax at 914-251-6493, or by logging into the CTS Work Order System to submit a work request. 

CTS
SS0025 Basement
Purchase College
735 Anderson Hill Rd.
Purchase, NY 10577-1400
(914) 251-6465
Fax (914) 251-6493

CTS now has a Knowledge Base that contains self-help guides and information. 

Let us know how we’re doing.  Please take a moment to complete the CTS Feedback Survey.  Your feedback will help us to better serve you.


CTS Knowledge Base

CTS Work Order System

Discount Software for Students, Faculty, and Staff

New! Manage Your Mailbox Space (2014)

Email Password Reset (Student)

Email Password Reset (Faculty/Staff)

Self Service Reset Password Manager (SSRPM)

 

CTS Hours

August 25th through October 3rd:

Mon-Thur 8am-9:45pm, Fri 8am-6:45pm

October 6th through December 19th:

Mon-Thur 8am-7:45pm, Fri 8am-4:45pm

When classes are not in session:
Mon-Fri 8am-4:45pm

Location
Room SS0025
(basement of Social Sciences Bldg)
Tel (914) 251-6465