CTS Helpdesk

CTS Technical Support Helpdesk

The CTS Technical Support Helpdesk will provide you with assistance and support for any technology issues you may encounter.  We help students get their ResNet connections going, and provide remote and on-site assistance for faculty and staff computers and software.

CTS can also arrange a mobile computing cart for your class, set up a videoconference, help you with e-mail problems, or get you set up for unified messaging. 

Expanded Service Hours

CTS has expanded our hours of operation during the semester. The week of 6/23/14, we are open 8am to 9:45pm Monday through Thursday, and 8am to 6:45pm on Friday.  We are closed on Saturday and Sunday.  Starting the week of 6/30/14, office hours are Monday to Thursday from 8am-7:45pm and Friday from 8am to 4:45pm.  You may contact CTS via telephone at 914-251-6465, by fax at 914-251-6493, or by logging into the CTS Work Order System to submit a work request. 

CTS
SS0025 Basement
Purchase College
735 Anderson Hill Rd.
Purchase, NY 10577-1400
(914) 251-6465
Fax (914) 251-6493

CTS now has a Knowledge Base that contains self-help guides and information. 

Let us know how we’re doing.  Please take a moment to complete the CTS Feedback Survey.  Your feedback will help us to better serve you.


CTS Knowledge Base

CTS Work Order System

New! Manage Your Mailbox Space (2014)

Email Password Reset (Student)

Email Password Reset (Faculty/Staff)

Self Service Reset Password Manager (SSRPM)

 

New CTS Hours!

First 2 weeks of semester:
Mon-Thur 8am-9:45pm, Fri 8am-6:45pm
Remainder of semester:
Mon-Thur 8am-7:45pm, Fri 8am-4:45pm
When classes are not in session:
Mon-Fri 8am-4:45pm

Location
Room SS0025
(basement of Social Sciences Bldg)
Tel (914) 251-6465