CHANGE OR RESET YOUR EMAIL PASSWORD

Purchase email can be accessed via Outlook Web Access at

mail.purchase.edu

Students

Go to http://home.purchase.edu and click on "Current Students” at the top of the page.  Then click on the “Password Reset" link under the "Quick Links" at the left hand portion of the page.  Make sure you choose the link to reset the password.  After agreeing to the Computer Ethics Policy terms, you will then be prompted to enter your initials, date of birth, and Social Security number or alternate email.  You cannot use the alternate email field unless you are a new student coming in for summer or fall 2014 and have provided this information.  You can only use one or the other (only SSN or Alternate email).  Then hit the Submit button once.

Alternatively, you can click on this link:  

/activate

Faculty and Staff

Go to http://home.purchase.edu and click on "Faculty and Staff” at the top of the page. Then click on the “Password Reset” link under "Quick Links" at the left hand portion of the page.  Make sure you choose the link to reset your password. After agreeing to the Computer Ethics Policy terms, you will then be prompted to enter your initials, date of birth, and Social Security number.  You cannot use the Alternate Email field unless you contact the Registrar's Office and they enter one in the system.  Then hit the Submit button once.

Alternatively, you can click on this link: 

/reset

 

As part of a new policy, all faculty and staff are required to change their email passwords every 90 days. 

 

 

Please keep in mind your new password must adhere to the following rules:

 Your password MUST be at least 8 characters long and contain at least 1 character from 3 of the four groups below:

an uppercase letter.

a lowercase letter.

a numeral (0 thru 9).

a Special character (non-alphanumeric) (e.g., *, %, &, !, @, ^, (, etc.).

The space may be used in creating a password, or pass phrase.   The space is not required and does not count as a Special character, but does improve the complexity of a password.   Most people find it easier to remember pass phrases than complex passwords.   Combining words, spaces, digits and special characters can make a pass phrase that is both easy to remember and hard to guess.

For example, I’ll always have eyes 4 U is a valid password.

Your password SHOULD NOT be related to any personal information (e.g. your name, age, SSN, family, username).

Your password SHOULD NOT be a password you use for any other service (e.g. voicemail, ISP, AOL).

Note to AOL users: If you are using AOL, please minimize your AOL browser and open the web page with Internet Explorer when activating or accessing your account.

 Please feel free to contact us at (914) 251-6465.  Hours M-Thur  8am-9:45pm, F 8am-6:45pm.  When classes are not in session, hours are M-F 8am-4:45pm.  You can feel free to come down to the CTS Helpdesk located in the basement of the Social Science building, room 0025 and a technician will assist you if you continue to experience difficulty.

 


 


CTS Knowledge Base

CTS Work Order System

New! Manage Your Mailbox Space (2014)

Email Password Reset (Student)

Email Password Reset (Faculty/Staff)

Self Service Reset Password Manager (SSRPM)

 

CTS Hours

August 25th through October 3rd:

Mon-Thur 8am-9:45pm, Fri 8am-6:45pm

October 6th through December 19th:

Mon-Thur 8am-7:45pm, Fri 8am-4:45pm

When classes are not in session:
Mon-Fri 8am-4:45pm

Location
Room SS0025
(basement of Social Sciences Bldg)
Tel (914) 251-6465