Purchase email can be accessed via Outlook Web Access at mail.purchase.edu.

Students

Go to the Portal Page and click on "E-mail Account Activations/Password Reset.”  Alternatively, you can click on this link:  

/activate

You will then be prompted to enter your social security number and date of birth.  Once you click on the continue button and get to the next page, click on the button that says “reset password.”  Then click on “yes” when you are prompted to confirm.  Then you will need to get out of the Email Account Activation application and wait 5 minutes.  Then go back in the same way, but this time click on the button that says “view password.”  Make sure your new password conforms to the requirements listed on the top of the page.

Faculty and Staff

Go to Portal Page and then choose “E-mail Account Activations/Password Reset.”  Alternatively, you can click on this link: 

/reset

You will then be prompted to enter your social security number and initials.  Once you click on the continue button and get to the next page, click on the button that says “reset password.”  Then click on “yes” when you are prompted to confirm.  Then you will need to get out of the Email Account Activation application and wait 5 minutes.  Then go back in the same way, but this time click on the button that says “view password.”  Make sure your new password conforms to the requirements listed on the top of the page.

As part of a new policy, all faculty and staff are required to change their email passwords every 90 days.  Go to Portal Page and click on "Change Your Email Account Password."  Alternatively, you can click on this link:

/change

Please make sure you type only your username (firstname.lastname) in the “username” field; not your full email address (firstname.lastname@purchase.edu).  Please make sure you type your current password correctly and that your new password is typed correctly twice.  Please keep in mind your new password must adhere to the following rules:

 Your password MUST be at least 8 characters long and contain at least 1 character from 3 of the four groups below:

an uppercase letter.

a lowercase letter.

a numeral (0 thru 9).

a Special character (non-alphanumeric) (e.g., *, %, &, !, @, ^, (, etc.).

The space may be used in creating a password, or pass phrase.   The space is not required and does not count as a Special character, but does improve the complexity of a password.   Most people find it easier to remember pass phrases than complex passwords.   Combining words, spaces, digits and special characters can make a pass phrase that is both easy to remember and hard to guess.

For example, I’ll always have eyes 4 U is a valid password.

Your password SHOULD NOT be related to any personal information (e.g. your name, age, SSN, family, username).

Your password SHOULD NOT be a password you use for any other service (e.g. voicemail, ISP, AOL).

Note to AOL users: If you are using AOL, please minimize your AOL browser and open the web page with Internet Explorer when activating or accessing your account.

 Please feel free to contact us at (914) 251-6465 M-Thur  8am-9:45pm, F 8am-6:45pm or come down to the CTS Helpdesk located in the basement of the Social Science building, room 0025 and a technician will assist you if you continue to experience difficulty.