VOIP Telephone (4610, 4620 & 4621)

Logging Off/In

To Log Off:

1.  Press the Options button.

2.  Press the Page Right button and select the Line/Feature button next to the Log Off option.

3.  To unregister the phone from the call server, which restores options settings to their default values and deletes your Call Log entries, select the Line/Feature button next to Yes.

 

To Log In:

1.  Enter your extension & press #.

2.  Enter your Password & press #.

 

Making Calls

1.   Pick up handset, activate the Speaker or Headset, and dial your party.  You can also just start dialing while on-hook.  To redial, press the phone’s dedicated Redial button. 

 

2.   To speed dial, press the SpDial softkey, press Page Right or Page Left (If needed) to locate the party you want to call, and then press the Line/Feature button next to that entry.

 

3.   From the Call Log, press the Log softkey. Then select the appropriate Log softkey (Missed, InAns, or Outgo, as applicable).Use the Page Right or Page Left button to locate the party to be called in any of the three logs (Missed, Incoming Answered or Outgoing), press the Line/Feature button next to the desired entry, then press the Call softkey.

 

Receiving Calls:

  1. Pick up the handset, activate the headset or press the speaker button and talk.

 

Call Log Navigation

1.  Press the Log softkey to display the Call Log for missed (unanswered) calls.

2.  Navigate to either the Incoming Answered Call Log or the Outgoing Calls Log by pressing the InAns or Outgo softkey, respectively.

Note:  (All logs have the same fields, characteristics and softkeys.)

 

Reviewing Calls:

1.  To review calls, press the Page Right button (to review the next 3 calls) or Page Left button

(to review the previous 3 calls).

Note: For the 4620 and 4621 SW IP Telephones.

Press the Page Right button (to review the next 6 calls) or Page Left button (to review the previous 6 calls).

2.  To view call detail, press the Line/Feature button next to the applicable call, then press the Return softkey to re-display the Call Log screen.

Making Calls from the Call Log:

1.  From the Call Log, press the Log softkey.

2.  Then select the appropriate Log sofkey (Missed, InAns, or Outgo, as applicable). Use the Page Right or Page Left button to locate the party to be called in any of the three logs (Missed, Incoming Answered or Outgoing).

3.  Press the Line/Feature button next to the desired entry.

4.  Then press the Call softkey to place call.

 

Adding a Call Log Entry to a Speed Dial Button:

1.  Press Call Log softkey.

2.  Press Line/Feature button to the left of the party you want to add.

3.  Select the Add to SD softkey; edit the name/number by selecting either field and using the Arrow softkeys to move the cursor.

4.  Press Save, then Phone/Exit to return to the Phone screen, or select another application tab as desired.

 

Note:  Use the Page Right & Page Left buttons to move from one screen to another when the "paging indicator" displays on the line above the softkey labels.

 

 

Speed Dialing

If you are using a 4610 SW IP Telephone:

 

Adding a Speed Dial Button:

1.  Press the SpDial softkey.

2.  Press the Add softkey.

3.  Enter the Name & press the Done softkey.

4.  Enter the Phone Number.

5.  Press the Save softkey.

 

Updating a Speed Dial Button:

1.  Press the SpDial softkey and use the Page Left or Page Right buttons to locate the applicable Speed Dial button.

2.  Press the Edit softkey, then press the Line/Feature button next to the button you want to update.

3.  To update the Name, use the Left Arrow Line/Feature button or the Right Arrow Line/Feature button to move the cursor and the Backspace Line/Feature button to remove characters if needed.

4.  Press the Done softkey.

5.  To update the Number, press the Line/Feature button to the left of the Name field, then use the Right or Left Arrow softkey to move the cursor.  Use the Backspace Line/Feature button to remove characters, if needed and re-type the correct name.

6.  Then press the Save softkey.

 

Note:  To return to main phone screen press Phone/Exit button.

 

Deleting a Speed Dial Button:

1.  Press the SpDial softkey and use the Page Left or Page Right buttons to locate the applicable Speed Dial button.

2.  Press the Delete softkey, then press the Line/Feature button next to the button you want to remove.

3.  Press the Delete softkey again to confirm the deletion.

 

If you are using a 4620 or 4621 SW IP Telephone:

 

Updating a Speed Dial Button:

1.  Press the SpDial softkey and use the Page Left or Page Right buttons to locate the applicable Speed Dial button.

2.  Press the Edit softkey, then press the Line/Feature button next to the button you want to update.

3.  Press Line/Feature button next to the field you want to update. Use the left and/or Right Arrow Sofkey to move the cursor and the Backspace Line/Feature button to remove characters if needed.

4.  Press the Done softkey, then press the Save softkey.

 

Note:  To return to main phone screen press Phone/Exit button.

 

 

For Making Calls Using Speed Dial:

1.  Press the SpDial softkey.

2.  Press Page Right or Page Left (if needed) to locate the party you want to call.

3.  Then press the Line/Feature button next to that entry.

 

 

Line/Feature Buttons & Application Softkeys

 

Dedicated Feature buttons (Redial, Speaker, Mute, Headset, Hold, Transfer, Conference, Drop, and Volume Up and Down) control call activity. 

Line/Feature buttons are the gray unmarked buttons to left and right of display screen that provide lines for calls and application-specific (Speed Dial and Call Log) functionality.

Application Softkeys are the gray unmarked button at the bottom of the display screen that are used to navigate to application screens or initiate actions like Call a number, Save data or Cancel the current activity.

The Phone/Exit button displays the Phone screen from any other application screen and normalizes the display.

Use the Page Right & Page Left Buttons to move from one screen to another when the “paging indicator” displays on the line above the sofkey labels.

 

Note:  When the Light on top of the phone is lit or flashing, you have a Voice Mail message waiting. Follow your standard voice mail retrieval procedures, as provided by your System Administrator.

 

For all other features, refer the users guide of Multi-line Telephone.


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